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Interim Portal and Service Now Manager £580pd REMOTE

Interim Portal and Service Now Manager £580pd REMOTE

  • Location

    London

  • Sector:

    Finance

  • Job type:

    Contract

  • Salary:

    £500 - £580 per day

  • Contact:

    Claire Shipman

  • Contact email:

    claire.shipman@1st-executive.com

  • Salary high:

    580

  • Salary low:

    500

  • Job ref:

    J689623_1659796508

  • Published:

    over 1 year ago

  • Duration:

    6 months+

  • Expiry date:

    2022-09-05

  • Startdate:

    September

  • Consultant:

    ConsultantDrop

Interim Employee Portal and Service Now Knowledge Manager £580pd REMOTE

An exciting and challenging opportunity to be a crucial player in a FTSE 100 FMCG organisation's global HR transformation and employee portal implementation.

This is an interim 6-month contract, offering up to £580 per day (umbrella, inside IR35), based remotely.

The Role:

This market-leading FMCG client is undergoing a global, corporate-wide project to strip back the customisation of Service Now and the create a new employee portal.

As Interim Employee Portal and Service Now Knowledge Manager, you will develop a Knowledge Management Strategy and Knowledge Management content for the project. You will be involved in collating the catalogue, and determining how to drive employee self-service.

You will be responsible for employee portal design through to sign-off, launch and strategy, and the collation of content ready for launch and go-live.

You will be required to liaise effectively with the project's main stakeholder group and sponsors in HR.

Requirements:

  • Strong experience in Knowledge Management, involved in collating catalogues, and Content Strategies.
  • Previous experience in Service Now and Employee Portal design.
  • Good leadership skills and the ability to manage complex, senior stakeholders across functions.
  • Prior experience in a global, matrix organisation, within large Change projects.
  • Ideally, a HR background, e.g. HRBP, and involvement in end-to-end HRSD portal implementation.

This is an urgent requirement - if interested, please apply ASAP. Any questions, email claire.shipman@1st-executive.com