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Interim Portal and Service Now Manager £580pd REMOTE

Interim Portal and Service Now Manager £580pd REMOTE

  • Location


  • Sector:


  • Job type:


  • Salary:

    £500 - £580 per day

  • Contact:

    Claire Shipman

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    over 1 year ago

  • Duration:

    6 months+

  • Expiry date:


  • Startdate:


  • Consultant:


Interim Employee Portal and Service Now Knowledge Manager £580pd REMOTE

An exciting and challenging opportunity to be a crucial player in a FTSE 100 FMCG organisation's global HR transformation and employee portal implementation.

This is an interim 6-month contract, offering up to £580 per day (umbrella, inside IR35), based remotely.

The Role:

This market-leading FMCG client is undergoing a global, corporate-wide project to strip back the customisation of Service Now and the create a new employee portal.

As Interim Employee Portal and Service Now Knowledge Manager, you will develop a Knowledge Management Strategy and Knowledge Management content for the project. You will be involved in collating the catalogue, and determining how to drive employee self-service.

You will be responsible for employee portal design through to sign-off, launch and strategy, and the collation of content ready for launch and go-live.

You will be required to liaise effectively with the project's main stakeholder group and sponsors in HR.


  • Strong experience in Knowledge Management, involved in collating catalogues, and Content Strategies.
  • Previous experience in Service Now and Employee Portal design.
  • Good leadership skills and the ability to manage complex, senior stakeholders across functions.
  • Prior experience in a global, matrix organisation, within large Change projects.
  • Ideally, a HR background, e.g. HRBP, and involvement in end-to-end HRSD portal implementation.

This is an urgent requirement - if interested, please apply ASAP. Any questions, email