Customer Service Supply Specialist
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Location
Fife
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Sector:
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Job type:
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Salary:
£19 - £19.59 per hour
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Contact:
Ajay Rathod
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Contact email:
ajay.rathod@1st-executive.com
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Salary high:
19
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Salary low:
19
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Job ref:
13462833_1633524316
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Published:
over 2 years ago
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Duration:
6 Months
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Expiry date:
2021-11-05
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Startdate:
ASAP
Job Title: Customer Service Supply Specialist
Location: Glasgow (2-3 day in office)
Duration: 6 Months
Rate: £19 p/hr (Inside IR35)
We also accept recent graduates in a relevant discipline e.g. Logistics or Supply Chain
he Market Service Owner role offers an exciting opportunity to be a key player in a customer focused Service & Supply Team. The team is responsible for the management of customer service to the markets on behalf of Scotland Supply.
*You will ensure efficient, reliable movement of customer orders from production to in-market delivery, on time and in full. To prepare and collate export documentation relating to orders in line with market requirements
*Manage order dates in line with production planning and despatch requirements
*Develop excellent relationships with carriers to book capacity, advise shipping instructions, confirm shipments and resolve issues.
*Prepare and collate order documentation, including legal documentation, to meet market requirements.
*Work closely with client Supply Network Planners and Market Hubs to resolve service issues and drive process improvement.
*Monitor and record KPI measures assuming ownership for driving continuous improvement of the key processes
Skills:
*To be successful in this role you will have experience in logistics, export related or customer service environment.
*It would be great if you have Supply Chain experience e.g. planning, replenishment, make to order fulfilment, manufacturing, materials and services supply.
*Ideally you will have knowledge of Supply Chain Systems ideally SAP.