Job Title: Customer Service Supply Specialist

Location: Glasgow (2-3 day in office)

Duration: 6 Months

Rate: £19 p/hr (Inside IR35)

he Market Service Owner role offers an exciting opportunity to be a key player in a customer focused Service & Supply Team. The team is responsible for the management of customer service to the markets on behalf of Scotland Supply.

*You will ensure efficient, reliable movement of customer orders from production to in-market delivery, on time and in full. To prepare and collate export documentation relating to orders in line with market requirements

*Manage order dates in line with production planning and despatch requirements

*Develop excellent relationships with carriers to book capacity, advise shipping instructions, confirm shipments and resolve issues.

*Prepare and collate order documentation, including legal documentation, to meet market requirements.

*Work closely with client Supply Network Planners and Market Hubs to resolve service issues and drive process improvement.

*Monitor and record KPI measures assuming ownership for driving continuous improvement of the key processes

Skills:

*To be successful in this role you will have experience in logistics, export related or customer service environment.

*It would be great if you have Supply Chain experience e.g. planning, replenishment, make to order fulfilment, manufacturing, materials and services supply.

*Ideally you will have knowledge of Supply Chain Systems ideally SAP.