Assistant Workplace Manager

Client: Major Public Sector organisation

Contract Length: 6 months

Location: Sheffield (hybrid working - 3 days onsite, 2 days remote)

Day Rate: Up to £550 per day (Umbrella, inside IR35)

An exciting Interim opportunity for an experienced Assistant Workplace Manager to support the delivery of workplace and facilities management services across a large, multi-site property portfolio in the North of England.

Working within a high-profile property and workplace services environment, you will play a key role in monitoring supplier performance, managing operational risks, supporting contract management activities, and ensuring excellent customer service delivery across a diverse estate.

This role would suit a facilities, workplace, property, or contract management professional with strong stakeholder management skills and a data-driven approach to service improvement.

Key Responsibilities

• Monitor supplier performance against contractual KPIs using CAFM and reporting systems.
• Manage work order performance, including backlog management, compliance monitoring, and escalation of service delivery issues.
• Investigate, resolve, and track customer complaints and service requests, ensuring timely resolution and stakeholder communication.
• Support governance and performance review meetings with service providers and internal stakeholders.
• Assist in maintaining contractual compliance, operational risk registers, and audit action plans.
• Support the management of contract variations, change controls, risk notices, and associated documentation.
• Ensure property and service data remains accurate across digital systems and reporting platforms.
• Collaborate with specialist teams including Health & Safety, Security, Engineering, Sustainability, and Compliance functions.
• Support financial approval processes and contract spend monitoring.
• Track supplier self-audits, remedial actions, and service improvement initiatives.
• Maintain regional records, shared mailboxes, and operational reporting requirements.

Experience:
You will be a proactive workplace or facilities professional who combines operational excellence with strong stakeholder management skills. Comfortable working with data, contracts, suppliers, and customers, you will thrive in a fast-paced environment where service quality, compliance, and continuous improvement are critical to success.

• Experience within Facilities Management, Workplace Management, Property Management, or a related environment.
• Knowledge of supplier and contract management across hard and soft FM services.
• Experience managing services within leased or landlord-controlled buildings.
• Understanding of building management responsibilities and lease obligations.
• Experience using CAFM systems, service management platforms, and reporting tools.
• Strong analytical skills with the ability to interpret data and identify trends, risks, and improvement opportunities.
• Experience supporting audits, compliance activities, and operational governance processes.
• Excellent communication, stakeholder engagement, and organisational skills.
• Ability to manage competing priorities and work effectively under pressure.

Note: Due to the sensitive nature of this role, candidates will require current, Valid SC Clearance, or the ability to gain and maintain this.

This is an urgent requirement - if interested, please apply asap and any questions, email claire.shipman@1st-executive.com